If you need help or information please contact us on 01224 593381


Our outreach service is designed to provide support to women in the community who do not wish to enter refuge accommodation. Referrals can be made either from the woman directly or from workers from other agencies. However, before making a referral on behalf of someone, please be sure that this is a service that the woman wishes to engage in. The Outreach service is available to women regardless of whether they are with the perpetrator of abuse or not. This service is generally delivered in our office base but if necessary we can arrange to meet a woman elsewhere when it is safe to do so.

What happens when we receive a referral?

Once we receive a referral we undertake an Initial Assessment, which includes a specialist Domestic Abuse Risk Assessment (Caada DASH). This process can take up to an hour to complete, and may require further follow up to manage safety / support needs of the woman. We will inform women of the outcome of their assessment and they will be offered support or placed on our waiting list if necessary. If women are on a waiting list we will keep in regular contact to let them know when they will be at the top of the list.